Overview



Dell ProSupport for client products delivers a higher level of PC support designed for modern, always on businesses. Built on Dell’s global support infrastructure, ProSupport provides 24x7 access to in region technical experts, next business day onsite service after remote diagnosis on covered hardware issues, and proactive monitoring on eligible systems to help detect problems before they disrupt users. With a single, easy to use support experience across laptops, desktops, workstations and accessories, IT teams can resolve issues faster, reduce unplanned downtime, and refocus on strategic projects instead of day to day break/fix. ProSupport is ideal for organizations that have outgrown basic warranty and need business class response times, expert troubleshooting for both hardware and common software issues, and predictable, enterprise grade support wherever their users are working.

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.




Reasons to buy


  • 24x7 expert support - Around-the-clock access to in-region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise—not just during business hours.
  • Consistent global experience - Standardized, enterprise-grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.
  • Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts—typically by the next business day—to get systems back up and running quickly and reduce downtime.
  • Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
  • Reduced IT workload - Dell experts handle front-line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.

Specification


Technical Description: Pack of 5 DELL 1Y BASIC ONSITE TO 5Y PROSPT

Features
Compatibility:The other products, software and hardware this product can be used with.
DELL PRO SLIM ESSENTIAL QVS1260
Parts replacement:
Yes
Troubleshooting:
Yes
Phone support:
Yes
Web support:
Yes
Number of years:Period of time over which the product may be used.
5 year(s)
Service time (hours x days):
24x7x365
Service included:
Parts and Labour
Service type:
ProSupport


Product details


PDVL1_1OS5PS-PackOF5Qty DELL

Pack of 5 DELL 1Y BASIC ONSITE TO 5Y PROSPT

£1084.48 and In stock

SKUPDVL1_1OS5PS-PackOF5Qty


Parent Product

PDVL1_1OS5PS DELL


MPN: PDVL1_1OS5PS

Pack of 5 DELL 1Y BASIC ONSITE TO 5Y PROSPT

Multiple Quantity Discount Pack

Please Note: This product pack contains 5 indevidual units. The price displayed is for 5 units.
Quick Code: Q2855685 MPN: PDVL1_1OS5PS-PackOF5Qty
£903.73ex VAT

delivery_truck_speedExpected Delivery Tuesday 4th August