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Overview

Dell ProSupport for client products delivers a higher level of PC support designed for modern, always on businesses. Built on Dell’s global support infrastructure, ProSupport provides 24x7 access to in region technical experts, next business day onsite service after remote diagnosis on covered hardware issues, and proactive monitoring on eligible systems to help detect problems before they disrupt users. With a single, easy to use support experience across laptops, desktops, workstations and accessories, IT teams can resolve issues faster, reduce unplanned downtime, and refocus on strategic projects instead of day to day break/fix. ProSupport is ideal for organizations that have outgrown basic warranty and need business class response times, expert troubleshooting for both hardware and common software issues, and predictable, enterprise grade support wherever their users are working.

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Reasons to buy

24x7 expert support - Around-the-clock access to in-region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise—not just during business hours.
Consistent global experience - Standardized, enterprise-grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.
Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts—typically by the next business day—to get systems back up and running quickly and reduce downtime.
Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
Reduced IT workload - Dell experts handle front-line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.

Specification

Technical Description: DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport

Features

DELL PRO SLIM ESSENTIAL QVS1260

Parts replacement:

Troubleshooting:

Phone support:

Web support:

5 year(s)

Service time (hours x days):

24x7x365

Service included:

Parts and Labour

Service type:

ProSupport

Product details

PDVL1_1OS5PS DELL

DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport

£220.00 and In stock

SKU: PDVL1_1OS5PS

DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport

Quick Code: Q2858983 MPN: PDVL1_1OS5PS

£183.33ex VAT

1000 in stock

Quantity:

Buying in Bulk? get quantity discounts

delivery_truck_speedExpected Delivery Tuesday 4th August

Quantity Discounts Available

Buy 5 for £180.75 ex VAT each - SAVING £2.58 per unit

Buy 10 for £180.42 ex VAT each - SAVING £2.91 per unit

Buy 50 for £180.16 ex VAT each - SAVING £3.17 per unit

Buy 100 for £180.13 ex VAT each - SAVING £3.20 per unit

Key Features

Self-heal before issues occurImprove Productivity
Benefit from hyperefficient resolution