HP 5y Next Business Day Response Onsite w/Defective Media Retention RPOS Solution Support

Quick Code: Q194100 MPN: UQ972E
£165.83ex VAT

Out of Stock

Key Features

  • Remote problem diagnosis and support
  • HP electronic remote support solution
  • Onsite hardware support
  • Materials, parts, and return shipping included
  • Coverage includes up to 6 POS peripherals
  • Escalation management
  • Access to electronic support information
  • Defective media retention

Overview


When hardware issues come up, the sooner you can get running again, the better. Our HP Onsite Solution Support[1]<'sup> is specially designed for your HP Point of Service products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.




At-a-glance


  • Access to electronic support information

  • Coverage includes up to 6 POS peripherals

  • Defective media retention

  • Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).

  • Escalation management

  • Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

  • HP electronic remote support solution

  • Materials, parts, and return shipping included

  • Onsite hardware support

  • Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

  • Remote problem diagnosis and support




Reasons to buy

  • Access to electronic support information
  • Coverage includes up to 6 POS peripherals
  • Defective media retention
  • Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
  • Escalation management
  • Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
  • HP electronic remote support solution
  • Materials, parts, and return shipping included
  • Onsite hardware support
  • Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
  • Remote problem diagnosis and support

Specification

Technical Description: HP 5y Next Business Day Response Onsite w/Defective Media Retention RPOS Solution Support
Features
HP segment:
Business, Enterprise
Number of years:Period of time over which the product may be used.
5 year(s)
Next Business Day (NBD):
Yes

Supplier features
Additional information:
Includes coverage for 1 external monitor up to 22" and up to 6 HP peripherals
Additional support option:
Defective media retention; PC Solution
Care Pack type:
Electronic
Coverage details:
Standard workdays - 9 hours
Coverage period:
60 month(s)
Duration:
5 years
Place of service:
Onsite
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
Next business day response
Service method:
Onsite repair
Support type:
Onsite repair
Warranty coverage:
In warranty
Warranty type:
S

Product details

UQ972E HP

HP 5y Next Business Day Response Onsite w/Defective Media Retention RPOS Solution Support

£199.00 and

SKU: UQ972E